| Experience: |
10 July 2007 to present, Call Centre Operator, Mainstream Inc. Hyssop, South Dakota.
This position consists of a mix of administrative and call centre duties, usually in rotation on a roster basis.
Responsibilities:
Meeting high volume KPI performance standards,
Meeting required standards of service,
Administration duties as required
Data entry
Order tracking
Staff training
Sales
Inquiries
1 April 2004 to 2 February 2007, Receptionist Inquiries, De Beers Law Offices,Hyssop South Dakota
The position was essentially a secretarial role, with additional administrative duties in a small office environment.
Responsibilities
Receptionist duties
Office administration
Data entry
Customer relations
Word processing
Bank reconciliation
Cash book
Inquiries duties
|
Business Letters 
