| Personal information | |||||||||||||
| Surname(s) / First name(s) | Wilson, Janet Anne | ||||||||||||
| Address(es) | 23 High Street, Pensford, Dorset BO4 4HJ | ||||||||||||
| Telephone(s) | +44 1234 345 789 | ||||||||||||
| Fax(es) | +44 3456 234 345 | ||||||||||||
| E-mail(s) | [email protected] | ||||||||||||
| Nationality(-ies) | British | ||||||||||||
| Date of birth | 22/10/87 | ||||||||||||
| Gender | Female | ||||||||||||
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| Desired employment / Occupational field | Bank Counter Cashier | ||||||||||||
| Work experience | |||||||||||||
| Dates | 10 September 2005 to present | ||||||||||||
| Occupation or position held | Retail Salesperson | ||||||||||||
| Main activities and responsibilities | Making sure that all customers are served in a polite, friendly helpful manner and completing the order using an electronic cash register.When necessary to help keep store-room tidy including checking stock delivery details, ensuring correct stock has been delivered, price up and put stock on shelves in stock room. | ||||||||||||
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| Name and address of employer | Gala Fashions 345 London Road, Bournemouth, Dorset B01 3 ER | ||||||||||||
| Type of business or sector | Ladies Fashion Shop | ||||||||||||
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| Education and training | |||||||||||||
| Dates | 5 September 1998 to 4 June 2005 | ||||||||||||
| Title of qualification awarded | GCSE | ||||||||||||
| Principal subjects / occupational skills covered | Maths, English, Civic Skills, Home Economics | ||||||||||||
| Name and type of organisation providing education and training | Southfields Comprehensive School | ||||||||||||
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| Personal skills and competences | |||||||||||||
| Mother tongue(s) | English | ||||||||||||
| Other language(s) | None | ||||||||||||
| Self-assessment | Understanding | Speaking | Writing | ||||||||||
| European level | Listening | Reading | Spoken interaction | Spoken production | |||||||||
| English | C2 | Proficient User | C2 | Proficient User | C2 | Proficient User | C2 | Proficient User | C2 | Proficient User | |||
| Social skills and competences | Go clubbing with mates. Salsa dancing classes, Use Facebook, Tagged and IM | ||||||||||||
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| Organisational skills and competences | Assist the shop manager with organising the rota of staff, covering for her when she is away. Dealing with the staff hours returns | ||||||||||||
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| Technical skills and competences | Can run a sales floor and ensure that all customer complaints are dealt with quickly | ||||||||||||
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| Computer skills and competences | Can use a POS and PDQ systems. I use Microsoft Word at home and IM. | ||||||||||||
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| Artistic skills and competences | Love photography and have won a few small prizes | ||||||||||||
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| Other skills and competences | I achieve and exceed pre-determined sales and service targets. This is achieved by understanding of the products enabling me to cross sell. | ||||||||||||
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| Driving licence(s) | Full | ||||||||||||
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| Additional information | References available as required | ||||||||||||